What you get — Webstar Digital

Phase 01 — Start here

The Storm Season Diagnostic.

A 2-week, $2,500 fixed-fee engagement. The fee credits 100% to your first retainer month if you continue.

What we do

→Review your last 30 inbound calls and last 10 closed claims.
→Map your intake, dispatch, and Xactimate documentation flow.
→Interview you and your top operator on adjuster relationships.
→Benchmark cycle time, supplement rate, and missed-call rate.

What you walk out with

Written readiness report — 8–12 pages, plain English.
Ranked leak list — top 5 with estimated revenue cost each.
14-day deployment plan — what we'd build first.
No-obligation exit. The report is yours either way.

Phase 02 — The retainers

Pick the tier that matches your biggest leak.

Month-to-month, 30-day cancel anytime. We earn the seat every month.

Capture

$1,200/mo

Founding rate: $900/mo · 5 seats

Best for shops losing nighttime and weekend emergency calls.

24/7 AI receptionist — zero calls to voicemail
Lead filtering — bad leads out in 30 seconds
On-call dispatch handoff via text or app
Visual intake — SMS photo-upload links
Work authorizations e-signed before arrival
Structured intake scope — loss details captured in Xactimate-compatible categories from call one
Full visibility dashboard — every call recorded & transcribed
Spanish-language intake (configurable)
Weekly performance report + monthly tuning

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Revenue Cycle

$2,500/mo

Founding rate: $1,800/mo · 5 seats

Best for shops whose invoices sit at 60–120 days. The documentation tier.

Everything in Capture
Full Xactimate claim packages — dry logs, moisture maps, time-stamped photo pairs
Photo/scope pairing as the work happens
Proactive adjuster status updates, per their preferred channel
Supplement-reduction review on every kicked-back claim
Adjuster tracking added to your existing CRM or JMS — not another tool
Bi-weekly working session

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Add-on · priced per shop

Storm Season Response

Direct line during major weather events, surge tuning, priority support June–November.

Add-on · priced per shop

Local SEO + Reviews

Review automation and local search presence, tuned for storm-pattern demand.

The core product

Xactimate documentation: before vs. after.

Documentation decides two things: when you get paid, and whether the adjuster sends you the next job. Here's the same claim, both ways.

Before — how most shops run

Scope captured verbally at intake, never written down — the tech walks in blind and the first walk-through misses 30% of the loss.
Photos shot randomly, no line-item pairing, no time-stamped before/afters.
File assembled weeks later by the office manager translating field notes — categories miscoded (WTR vs. CLN vs. DEM).
Adjuster kicks it back — two or three supplement rounds, each a 10-day loop.
Paid in 60–120 days. On $200K/month of billings, that's $400–800K stuck in receivables — payroll floated on a credit line while the work is already done.
The adjuster's side: your file made their job harder. The next referral routes to someone cleaner.

After — structured at intake

Loss details captured in Xactimate-compatible categories from the first call — before the truck rolls.
Photos paired to line items as the work happens — dry logs and moisture maps build themselves.
Claim package goes out adjuster-ready — approved without a phone call.
Supplements drop — and the ones you do file are documented enough to stick.
Paid in 30–45 days. Thirty days faster on $200K/month is $200K of working capital released — permanently.
The adjuster's side: you just made their cycle-time numbers better. You became the easy yes — and the referrals compound.

Clean documentation isn't paperwork. It's your cash flow and your adjuster relationships — two outcomes, one cause.

Week by week

What deployment actually looks like.

Week 01

Diagnostic kickoff

Day 1 onboarding call. Send us call logs, claim records, and adjuster contacts. We start the audit.

Week 02

Readiness report

Written report + ranked leak list. We pick the deployment scope together.

Week 03

Build phase

AI receptionist trained on your geography. Documentation workflows wired to your JMS. Test calls with your team.

Week 04

Go live

Phone forwarding switched. We monitor jointly for 7 days. You start booking the wins.

Side by side

Compare the tiers.

Capability	Capture $1,200/mo	Revenue Cycle $2,500/mo
24/7 AI receptionist — zero voicemail	✓	✓
Lead filtering	✓	✓
Dispatch handoff	✓	✓
Visual intake (SMS photo links)	✓	✓
Work authorizations	✓	✓
Full visibility dashboard	✓	✓
Structured intake scope (Xactimate categories)	✓	✓
Full Xactimate claim packages	—	✓
Photo/scope pairing	—	✓
Adjuster status automation	—	✓
Supplement-reduction review	—	✓
Adjuster tracking in your existing CRM/JMS	—	✓
Working session	Monthly	Bi-weekly
Deployment time	14 days	14 days

Your real alternatives

A CSR, an answering service, a receptionist-only AI tool — or this.

Every option solves part of the phone problem. Only one touches the adjuster relationships and the claim payment cycle.

	Hiring a CSR	Answering service	Receptionist-only AI tools	Webstar Digital
24/7/365 coverage, every call at once	—	✓	✓	✓
Understands restoration loss types	✓	—	Partly	✓
Qualifies leads & filters bad ones	✓	—	✓	✓
Dispatches your on-call tech	Hours only	Relays	✓	✓
Visual intake & work authorizations	Clipboard	—	Some tools	✓
Tracks adjuster & referral relationships	In their head	—	—	✓
Structures Xactimate documentation at intake	—	—	—	✓
Shortens your claim payment cycle	—	—	—	✓
Written diagnostic of your operation	—	—	—	✓
Weekly performance review with an operator	—	—	—	✓
Built for Southeast storm patterns	—	—	—	✓

Worth knowing: most receptionist-only AI tools bill per minute on top of the monthly fee — at real storm volume, the sticker price isn't the real price. Our retainers are flat.

Transparency

What's not included.

We don't sell or resell Xactimate licenses. You keep your existing Verisk subscription.
We don't operate as your call center. Calls our AI doesn't qualify still route to your team.
We don't certify your techs. IICRC certifications are yours to maintain.
We don't negotiate with adjusters on your behalf. That's a relationship channel — we keep it clean, you run it.
We don't lock you in. Month-to-month, 30-day cancel, your data is yours.

FAQ

What owners ask before they sign

Contract terms, phone setup, JMS compatibility — the practical questions.

If you sign the Diagnostic this week, we deliver the readiness report by Week 2 and you're live by Week 4. Tier 3 has a priority deployment track of 10 days.

Still have questions?

No pitch — just benchmarks for shops your size and a written set of next steps.

Book a 15-minute call Email us

TWO RETAINERS. BUILT AROUND GETTING PAID.